One of the biggest mistakes I see people make in our industry is living and dying for each email send.
“It didn’t meet my revenue goals.”
“The conversion rate was below average.”
“The EPC was too low.”
“I didn’t hit my profit margin.”
I had a client recently who was focusing too much on each email media buy and not enough on the big picture.
Ryan and I do coach our clients on the importance of “knowing your numbers,” but this phrase has two meanings.
The first meaning is that yes, it’s important to pay attention to each email send.
Why?
Because you want to make sure you’re getting the most bang for your buck. If clicks are low the email send might not have gone out.
If there were a ton of clicks but no sales there might be something broken on the order form (or the offer needs re-worked).
But if you buy an email drop and it didn’t back out for you, don’t pull your hair out or think you’re going to get fired.
The second meaning to “knowing your numbers” is that it’s critical to look at your stats from a holistic view instead of one-off.
For example, take a look at this example email send below: